The Heritage

Spa Health & Safety

Covid-19 Updated Restrictions

The below restrictions are in place from Tuesday 7th December 2021

In adherence with the most recent government restrictions, from Tuesday the 7th of December residents and non residents will be required to present a Covid-19 pass to use our Spa or health club facilities. 

Guests who do not have a Covid pass will not be able to use The Spa or health club facilities.  


Spa Covid Policy:

We would like you to relax during your visit and immerse yourself into the Spa Experience. For this reason, we have taken extra measures to safeguard our guests prior to arrival. We kindly ask the following: For the safety of our guests and employees, if you or a member of your household has developed any of the following symptoms; Cough, Fever, Breathlessness, Sore Throat, Headaches within the last 7 days please contact the Spa prior to arrival of your appointment or facility use, so we can obtain further information. As a gentle reminder, if you or any member of your household has recovered from any of these symptoms within the last 14 days, we recommend you call the spa prior to arrival. If you have any questions, please do not hesitate to contact us and we look forward to welcoming you back to The Spa.


The following are some of the measures that the spa team have in place:


        We have introduced temperature checks for all our team at the start of every day.


        Therapists will wear masks during all treatments and these will be replaced after every treatment.


        Perspex screens will in place at the spa reception desk and all manicure stations.


        Our team are practising strict hygiene controls, including thorough hand washing after every guest and sanitising and ventilation of treatment rooms  between guest’s treatments.


        Social distancing advice will be adhered to. Managing guest capacity throughout the spa will allow us to control this.


        Increased and frequent sanitation and cleaning schedules are in place throughout the spa.


If you would like any further information please email thank you. 

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Covid-19 Safety Charter